Frequently Asked Questions
Find answers to your questions about orders, shipping, and the Études Studio collection.
What is the standard shipping timeframe for international orders?
We offer worldwide shipping via premium carriers. International orders typically arrive within 3-7 business days, depending on the destination and customs processing times.
How can I return an item if it doesn't fit?
Études Studio accepts returns within 14 days of delivery. Items must be in their original condition with all tags attached. Please use our online portal to generate a return label.
Are your products ethically manufactured?
Sustainability and ethical production are core to our identity. Most of our collections are designed in Paris and manufactured in high-quality workshops across Portugal and Italy to ensure fair labor practices and premium craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and localized payment options like Klarna for select regions.
How do I determine my size in Études garments?
Our collections often feature oversized or relaxed silhouettes. We recommend checking the specific 'Size Guide' located on each product page for detailed measurements and fit recommendations.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel an order within 30 minutes of placement by contacting our customer service team directly.